Outfityle.com Reviews 5 Reasons Why Outfityle is a Risky Gadget Store (SCAM)

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MR Gadget-store Reviews

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Reviews 20

I purchased 10 headrest hooks for…

I purchased 10 headrest hooks for $53.90 on 12/10/2020, but did not receive them until 1/16/2020, when it was too late (over 5 weeks).
On 12/23/19 I found out the same items were offered by Mister Gadget USA through Amazon for A THIRD OF THE PRICE, so I purchased them and received them in 5 days on 12/28/2020. I therefore, need to return the first order for a refund, but MR GADGET USA HAS IGNORED ALL MY EMAILS!

I have numerous times requested instructions and an address where I am to return the items, but have received no replies!

need to return the item for a refund

need to return the item for a refund. i emailed them 3 times. i guess i will c all my credit card company for a refund. horrible horrible company NEVER AGAIN. and i will post this on FB.

I ordered the headrest hooks on…

I ordered the headrest hooks on December 23rd and the expected delivery date said December 29th. Today is January 5th and I have not even received a email, yet they have been paid 32.00

Promised by Christmas

Promised by Christmas. Hasn’t even shipped on 12/31. Pathetic.

Liars no product ever came it was…

Liars no product ever came it was shipped but never received email to tell them it says my order number doesn’t exist and not one response from them NEVER order from these theifs

This is a scam

This is a scam! After 3 weeks waiting for my writing boards I got 3 fake foam made boards with a sticker simulating a screen

bogus online company

do not buy from mr.gadgetusa.com. never received my order and after several attempts to contact them, only an email available, no response. I opened a dispute with my credit card to get a refund.

Took payment but did not deliver part of the order

I ordered with Mr. Gadget in August and only received on item of the order. Several attempts at contacting through their customer service have resulted in NO response at all. I have been more than patient before posting a review. The one item was shipped very quickly and was as expected. The other 3 items have never shipped that I know of. However, the payment was taken from my account for all. Unfortunately I am unable to dispute the charge through my payment source. I think this is terrible customer service to not acknowledge or respond to several email attempts. No phone number available to call on the website either.

Five Reasons Why I Still Won’t Buy a Tablet

After few years of strong growth in the tablet segment, sales have steadily declined, while smartphone sales are up. International Data Corporation (IDC) in March reported that worldwide tablet growth saw a slump, and it even predicted single digit growth in the year ahead.

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Apple, which for all practical purposes kick-started the tablet segment with the iPad in 2020, is not immune to the decrease in demand for tablets either. IDC recently said that the sales of iPad have suffered from buyers preferring iPhones (especially after the introduction of the large-screen iPhone 6 and iPhone 6 Plus) or Macs, adding it expects iPad sales to continue to shrink.

Some other market research reports have pointed out that the steep drop in tablet sales were due to extended lifetime of these devices as they were shared amongst family members, and also due to the factor that tablets received frequent updates (at least in the case of the iPad), minimising the need of a replacement.

Laptops have also seen transition from being huge clunky blocks of devices ones that are sleek. The 2-in-1s can be also credited to take some load off the tablets, as devices such as the Lenovo Yoga series give consumers advantages of a laptop with additional modes that allow it to be used as a tablet. One of the reasons for slow adoption of 2-in-1 devices has been claimed to be consumers’ uncertainty around the Windows 8 platform.

For me personally, tablets fall short of my expectations from a laptop, and they don’t have any of the advantages of a smartphone. No amount of marketing gimmicks or new features in tablets have yet made me buy one, and here’s why.

1. Tablets aren’t portable enough
After so many years, the two devices that I like to move around are my smartphone and a laptop – one easily fits in the pocket and another one in the bag. While one makes everything handy, the other has the added advantage of a full-fledged keyboard for fast typing. A tablet sits between my smartphone and laptop and it can’t replace any one of them – which leads into my second point.

2. Tablets don’t do anything you can’t already do with your smartphone
Tablets feel like giant-sized version of smartphones. There is no function I can only do with a tablet, and not on a smartphone. The large screen might be marginally better for surfing the Internet, or reading an ebook, or even watching a movie, but it doesn’t really justify the extra bulk of a tablet. I have to carry my phone, and I can already browse the Web, read, and even watch movies on it. So why get another device to do the same thing? An ebook reader, with its e-ink screen, still makes more sense than a tablet if you really want to keep a third device.

3. Lack of tablet apps
One of the biggest reasons I won’t buy a tablet is the apps – or the lack of them. Like most smartphone users in India, I’m on the Android ecosystem and there aren’t too many apps on the platform that are optimised for tablets. The best tablet apps are available on iOS, for the iPad, but I wouldn’t consider switching ecosystems just for a tablet.

On Android though, most tablet apps are just resized or up-scaled interfaces of phone apps. In many cases, the user experience is actually better on the smaller phone screen the apps were designed for, than on the larger tablet. This is one point which doesn’t apply to iPhone and iPad users, but the rest still holds true.

4. Storage is limited
While a tablet is a lot less portable than a phone, it’s also a less versatile device than a laptop. But even if you’re thinking of it as a pure consumption device, the limited storage space on tablets is a bit of a problem. Tablets on the market can often have as little as 8GB of storage (16GB in case of the iPad, though available space is lesser) , and Apple’s tablets don’t even support microSD cards. You’ll be hard pressed to buy a laptop with less than 250GB of storage, and will be able to install all the software you need, such as the Office Suite, or Adobe Photoshop, or games, and still have space left over for your media. With tablets, on the other hand, you’ll be constantly juggling files thanks to the limited storage. Cloud storage options and USB OTG definitely aren’t enough, with the former not very usable in India with the lack of widespread connectivity, and the latter inconvenient.

5. Lack of connectivity ports
Another reason why tablets can’t replace laptops for me are the limited connectivity options available. Much like smartphones, tablets are designed to be sleek and visually appealing. This cuts down the chances of inclusion of majority of ports. A regular tablet these days include a Micro-USB port for charging alongside a 3.5mm audio jack – same as a smartphone. Lack of other ports seen in laptops like a full-sized USB, VGA/ HDMI makes it almost impossible to connect a tablet to a TV or even something like a printer, which you really need from your “primary computer.”

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Six reasons why people will keep shopping in physical stores

Physical retail is dead? Think again. This article discusses a number of reasons why customers are shopping in physical stores today and why they will likely remain to do so in the future.

E-commerce has put traditional retail under lots of pressure, spurring debate which form of shopping will come on top as the winner. However, the question is not whether online or offline shopping wins eventually, but how retailers can best blend both worlds together. Industry consensus is that seamless omnichannel organisations are the future of retail. As a result, physical retailers are expanding their online presence and e-commerce pure-players are opening shops in the streets.

Many people are quick to point to the new role offline stores will play in omnichannel organisations, and how this will enable physical retailers to deliver new types of offerings to their customers. Although it is true that better omnichannel integrations do offer exciting opportunities, it is important not to forget why people are shopping at physical stores in the first place.

We are not saying physical retailers should not look into the new omnichannel opportunities. But they should keep looking at their own strengths as well. Physical retail does not have to change all that they have been doing. There are ways for stores to fit our digital age and stay close to their core at the same time. Stores can provide staff with tablets to quickly find relevant information and help customers conveniently check out (the two main things that shoppers want to see improved, according to an extensive PwC study).

Physical stores have a unique set of strengths that will convince customers to keep coming to stores. They still offer benefits to customers that are difficult to facilitate online. Additionally, it is not a single feature that customers like about offline shopping. It is the mix that appeals to them. This are the six reasons why people will keep shopping in physical stores.

1. Because physical shopping is more accessible

Digitization has made our lives easier in numerous ways, but sometimes it can also make life more complicated. Online shopping offers almost unlimited choice. However, this choice overload can also paralyze people (as beautifully described in Barry Schwartz’s book ‘The paradox of choice’). Physical stores help customers by offering a selection of the best and most popular articles only. This curation helps to focus on the essentials and prevents people from getting lost in the process.

Not all customers embrace the new technological innovations. A majority of people prefers to purchase their products in-store (PwC, 2020). For these people it is easier to enter a physical store to find what they need, than to go through the clutter of shopping online. And if needed, there is always a member of staff to guide them. Additionally, shopping in physical stores is often part of a common routine or even lifestyle. People go to shops, because they are used to it. Alternatively, it is easy to combine with other routines, such as a daily commute to work. These offline shopping habits can be powerful and difficult to break.

2. To be able to use all senses to experience products

Shopping is more than just determining your preferences, comparing product specifications, and looking for the lowest price. Shopping involves both the left and right side of the brain. People want both a rational and an emotional confirmation that this product suits them best. They want to know how steering this new car feels, or how that perfume smells, how this couch sits, or that blazer fits. Some information can simply not be obtained online. Shopping is a multi-sensory experience. A study by A.T. Kearney shows that consumers have a near unanimous preference for trying and testing products in a physical store. People are able to make more accurate judgements about products in a physical store.

3. When talking to a person is better

People are social animals and crave for the human interaction. Although computers can often provide them with what they are looking for, many consumers still like to talk to a real person for the subtle nuances of a face-to-face conversation. Nonetheless, in-store staff have more to offer than only social or sentimental value. Many store employees are recognized for their priceless product expertise, especially when characteristics are not easy to grasp on a spec sheet. Nonetheless, there is a trend away from memorizing countless facts about products, towards helping customers to put all this information in a context. The role of retail staff in a digital age is changing, but not becoming less important (RetailDIVE, 2020). Sales staff can tailor recommendations to the specific situation and needs of the individual customer. They can provide a knowledgeable second opinion to the information found online or elaborate on the new trends in the market, as a starting point for a relevant conversation with the customer.

Sales staff can save customers considerable amounts of time. Consumers often have to educate themselves about the products. Finding a new product online can take hours of studying all the new features, comparing the differences, and deciding what fits the situation best. Talking to a member of staff can save a lot of time. Equipping staff with new technologies can help build trust. They summarize the newest trends in minutes and provide a shortcut by selecting only the few most relevant products, fit to the customers’ needs. In-store staff is the more personalized, more human, and arguably quicker alternative to online shopping.

4. Because shopping is an exciting experience

To many customers, shopping also provides a lot of entertainment. People enjoy to go shopping, and shops on their part organize all kinds of activities to make shopping even more enjoyable. Fashion stores hire DJs to attract more public, people can follow cooking workshops in kitchen shops, or attend a book signing session with their favorite author in their local book store. As a result, physical stores are still ideal places for impulse purchases, leaving consumers with a feeling of immediate gratification.

Although some may hate it, plenty of people thoroughly enjoy the selection process of the perfect product. Finding the ideal dinner table can be a true adventure or people go hunt for that rare comic book. Physical stores offer them inspiration, reveal unknown desires, and showcase products they would not have found otherwise. Offering stand-out and surprising customer experiences will keep customers coming to the store. And that is just a first step towards repeat purchases, higher profitability, and superfans recommending the store to friends and relatives.

5. When time is of the essence

Nobody likes waiting, especially when you just found the product you love. Some people simply cannot wait a day or three to have the webstore’s parcel delivered. They want it now and go to their local shop to get it. And although same-day delivery is growing for a small range of articles, this will likely remain prohibitively expensive for many retailers (or customers). Another reason to visit a physical store is when timing accuracy is important. People hate the mismatch between delivery times and their own schedules (AT Kearney, 2020). Collecting a product in your favorite store is often less hassle than managing a parcel delivery time slot, hunting down a missed delivery, or making a detour to collect it.

6. For the trusted service after the purchase

The role of the store is indispensable if the product turns out to be less than perfect. Consumers tend to entrust their purchase more often with the brands that have been there for decades. It provides a familiar place to go to if they want to ask a question, leave a complaint, or return a product. Many customers prefer to deal with these issues in-store, even when they bought it online. The customer preferences study by A.T. Kearney clearly shows that consumers still choose service in their local store over online. Physical stores provide a great signal to customers that they are always available for them, not only to register their purchase, but also for every service request.

Author: Mighael Vroom, Count3r
Count3r is a leading provider of Tablet Assisted Sales (TAS) technology that helps in-store staff to become truly digital

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